Our Reviews

Over the years, I’ve purchased vehicles from different dealerships, and unfortunately, not all of those experiences were positive. At one particular dealer, I was treated with rudeness and indifference. The staff there seemed to view me as nothing more than a number, rather than a valued customer. That kind of treatment left me frustrated and hesitant about going through the car-buying process again. When I decided to take a chance and walk into this dealership, I was immediately struck by how different the atmosphere was. From the very beginning, I was treated with dignity, respect, and genuine care. Brendan, Big Mike, Anthony, and John went above and beyond to make sure every aspect of my experience was seamless. They listened carefully to what I was looking for, answered every question with patience and clarity, and made the entire process of purchasing a vehicle feel effortless. What impressed me most was the professionalism and warmth of the team. They didn’t just sell me a car — they built trust. The way they handled the transaction showed that they truly value their customers, and that makes all the difference. I never once felt pressured or dismissed; instead, I felt supported and respected throughout the entire process. This dealership has completely changed my perspective on car buying. They’ve earned not only my business but also my loyalty. I can confidently say that they have converted me into a forever customer. I wish more dealerships would take a page out of their playbook when it comes to customer service, because the way they operate sets a standard that others should aspire to. If you’re looking for a place where you’ll be treated as a person and not just a sale, this is the dealership to go to. Their team is fantastic, their process is smooth, and their commitment to customer satisfaction is unmatched.

Went in for an inspection. Done well and quickly.

Trevor always goes above and beyond!!

It was just an oil change and a mileage milestone. Samantha Dubois, the customer service rep, is always a pleasure to work with and should receive plenty of kudos. The whole crew at the dealership have been my point of service for my 2022 Equinox pretty much since I purchased the automobile.

I was lucky enough to get a Saturday service appointment for my 2024 GMC 2500 AT4x which had a slow air leak in my L/R tire. I was also due for an oil change. Trevor, the service writer/Assistant Service Manager ordered me a new tire ; administered the needed oil change ; installed the new tire ; balance all for wheels ; and flushed my driveline fluids… and they did so without damaging my truck. Great effort by all including tech Mike Klirkin.

Very Professional

It was fine

Worked with Trevor for a check engine light on in my encore. He is a pleasure to work with , very knowledgeable and makes a stressful situation calming .

Appt was on time .

Service completed in a timely manner.

I’ve had a lot of experiences with various shops, this is my second time at your dealer and every time gets better. The team you have working there is professional, knowledgeable and overall a pleasure to deal with.

everyone was so helpful and friendly. An experience that could be very intimidating on your own, was not. I had been to 9 dealerships in the area because I was considering buying a new car but it wasn't a must and I did not have my heart set on anything. I have bought 8 new cars previously and at least 6 used cars and I have NEVER been so happy with a salesperson as I was with Christa. She was knowledgeable, helpful, understanding and patient. Certainly went above and beyond in every possible way! I would recommend this dealership and Christa to anyone!

Great

Communicated and wanted to diagnose the issue

Quality services

Service representative explained additional service needs to me in a way I could understand the need for the additional services. Clean and comfortable waiting area.

We have bought several cars from your dealership and we always attended to promptly and professionally.

It was a pleasure as always!

Your service staff that have retired were always so friendly. The present staff this time and the few other event visits, are very efficient, professional, and helpful. But the person who assisted me didn’t smile (in her voice) until I was leaving. Again, she was very helpful and efficient!! As for the service part, I was pleasantly surprised that my car was ready in @ an hour; I expected @2 hours for the inspection. Thank you! I do like your staff. I hope dealership found a way to defrost the outside door to service as it was covered with ice. I know the overhang was dripping and it was frigid out; but doorway apron and the door handle had much ice. Not sure of the solution (maybe door handle covers to be able to grip the handle.? Tough for staff and customers.

I think they have one of the best dealer service departments in the area.

oil change and tire rotation

We love the personal service we receive each time our car is in for service

I have leased several vehicles through Hudson Buick and always have had a great experience. Mark is always helpful and offers good suggestions.

fast service

Work completed on committed time.

Always a pleasure to deal with my dealership

I went into Hudson to make an appointment for my car, (oil Change) they told me, "We can do that now for you if you would like?" I said YES! As usual Hudson does it again. I cannot say enough kind words about their dealership and their staff, Samantha, Trevor and Steven and the rest of the team have always been great to me. THANK YOU! Best Dealership in the county!

Service representative who assisted me was pleasant, knowledgeable and was genuinely concerned about assisting me. He called me by telephone to advise me of the work that have to be done on the status of the service. You also helped me to set up the mobile app on my cell phone.

The staff were pleasant and attentive. I don't think I've ever had a more efficient response to a need like I had. Good communication and service.

Everyone in The Service Dept. (at Hudson Buick GMC) is beyond excellent...Especially, Trevor Greenstone! I completely trust them and know that whenever I need their help, they are always there...My car is in The BEST of Hands and the repairs are done right (The First Time) and they also make an effort to get your car back (to you) as quickly as possible. This dealership is truly run with Great Care for not only the vehichles, but with Great Care (and Kindness) for their customers, as well!!

Polite,professional kept me up to date on my car repairs!

As always, best service I have ever experienced in a dealership.

Service Managers Christian and Trevor were both very thorough and efficient.

Friendly staff and reliable service

Initial experience was a bit troublesome. Had to take car back because first time said there was no problem. However when they realized my car had a problem it was taken care of properly.

Quick and painless with a fair price

Honesty !! Up front $ amounts. Choice of service . Honest sales representatives

The staff was accommodating, courteous, pleasure to work with

excellent service

Great service and service advisors. Always helpful and friendly.